Introduction

This is an official document created by the owner of RainHero (in the text: “the owner”, “we”, “us”, “our”, etc). It describes all the measures regarding personal and non-personal data gathering, processing and sharing, which will be taken during the service providing. We highly recommend reading the following paragraphs before the installation of RainHero!

Why do we collect and process the user’s data?

The data, which is mentioned in paragraphs below, is required for many purposes. The main of them is correct service providing and its permanent improvement. We don’t collect the data which isn’t necessary for service providing. The user shouldn’t worry, as we don’t gather any kind of sensitive information. To sum up, the owner of RainHero gathers the user’s personal and non-personal information or receives it from other sources. We also gather some information about the user’s in-app activity, online actions on this website, as these facts are also required for analytical and statistical services we refer to. Spam and fraud prevention - one more compulsory reason for data collecting. The information we process helps us detect all kinds of possible fraudulent activity to take measures in time. This can assure the highest protection level for our physical/intellectual property and the user’s data itself. The owner of RainHero, our representatives and technical support need to identify the user while communicating with him/her directly from time to time. This may be required, when we send promotional offers, answer the requests and so on.

Ways of data collecting

The data we need for the correct work of RainHero, service improvement and other purposes mentioned above may be:

1. obtained from the open-sources,
2. given by the user during direct communication,
3. received automatically after the user installs the program,
4. supplied from third-party sources.

Required data types:

Identifying information - personal data we gather or obtain for identifying the unique user and communicating with him properly. It includes: the user’s name, sex, age, geolocation and other statements.
Device requirements - technical features of the device you use while interacting with our service. This data type lets us customize and improve the service according to the device requirements: iOS version, hardware model, screen size and resolution, battery strength, etc.
Crash information. The file is sent to the Support automatically the moment you face errors during the usage of RainHero.
User’s activity. We track how exactly every user interacts with the program we distribute, as this helps improve the service, prevent undesirable aftermaths for both sides and detect possible fraudulent activity. For example, we collect the number of sessions per day and their approximate duration, popular categories and so on.

Do we apply Cookies?

The user should pay attention that cookies and similar tracking technologies are applied automatically. Each time he launches the app or interacts with this particular website, such technologies start tracking his online activity. Nevertheless, this option may be switched off at any moment. You should visit the Settings menu and do that manually. Cookies help us: authenticate users, track their in-app behavior, track actions on the website, remember the user's preferences.

Retention time and place

The owner of RainHero is allowed to keep all the data (supplied by the user himself, received from third-party sources or obtained automatically) for as long as required. All the received information will be processed in either the owner’s head office or other possible places. We will remove the user’s personal and non-personal data from our database: if the user requests for this officially, if he deletes the application from the device. Nevertheless, the owner has a right to keep the user’s data for longer if that is ordered by competent investigating authorities, court or police.

Data protection

In order to protect the owner’s data and the user’s information, the owner of RainHero reserves the right to apply any proven methods and services, which guarantee data safety, at his sole discretion. We apply only those methods, which fully match generally accepted international standards. However, we warn the user in advance that no ideal methods exist, so we can’t assure absolute safety, although we work hard on this problem.

Required permissions

Geolocation. This permission is required for correct detection of the user’s city. This lets the service provide the most relevant and accurate forecast according to the location.
Access to weather. We require this permission for the correct work of our service. It will be impossible for the user to interact with RainHero without permitting this access.

More about updates

This is the only legitimate Privacy Policy of RainHero application, which governs all the processes regarding data usage. We inform you that the app owner reserves the right to update this text version by adding/deleting separate statements or paragraphs, modifying the structure, changing the order, replacing the whole text with another one. The update may take place at any moment, whenever it is required by the service we provide and at the owner’s sole discretion. In addition, this action doesn’t require direct notifying in advance. Please, pay attention that if you continue interacting with the service and launching the application after the update, it means that you fully accept the new statements. The new version of the document becomes legitimate the day of publishing on this web page.

Contact us

You are always welcome to leave feedback regarding this Policy. Please, get in touch with us or our Technical Support at any moment. We will try to solve this issue immediately!